Common Help Desk Tickets
Solution articles to answer common questions.
To open the recovery tab:
Open the Office app that you created the document. ...
Create a new blank document.
Click the File menu.
Click on In...
Thu, Aug 13, 2020 12:58 PM
To reconnect your Outlook calendar:
Open up the Zoom application on your desktop
Click on Meetings at the top
3.Select Add Cale...
Mon, Aug 24, 2020 10:48 AM
To re-enable the Zoom plug-in, please go to File>Options>Add-ins and select COM Add-ins:
Make sure the Zoom Outlook Plugin is checked and pres...
Fri, Apr 23, 2021 7:37 AM
In Chrome paste the following in the address bar: chrome://settings/clearBrowserData
on the pop-up you get, make sure "All Time" is selecte...
Tue, Mar 22, 2022 10:29 AM
When you create a shared link, click on Link Settings>Link Expiration>Disable Shared Link on:
There you can set the da...
Tue, Mar 22, 2022 10:28 AM
The problem is either with the file (formulas, addins, link refs, formula names, etc), network connection, your pc or the server.
After we answer thes...
Thu, Apr 28, 2022 9:49 AM
Before you click Start > Power > Shutdown, hold down one of the shift keys and release it only after you have clicked Shutdown. and see "Shutting...
Mon, Mar 25, 2024 12:35 PM
Inviting a collaborator
With simplified sharing, it takes just moments to invite people to collaborate.
To invite someone to collaborate in a file or f...
Tue, Oct 4, 2022 5:27 PM
Ref: https://hellmanandfriedman.freshservice.com/a/tickets/66732?current_tab=details
This was not working for me; I did not add this to the ticket for...
Fri, Jul 26, 2024 7:02 PM