Helpdesk workflow

Helpdesk workflow current as of September 20, 2019

Helpdesk Workflow. Sept 20, 2019
See attached.
Fri, Sep 20, 2019 11:39 AM
FreshService for iOS - Assessment of Tickets
Open the ticket and tap the pencil icon:    Then mark assessed and tap the check mark to save:
Mon, Feb 7, 2022 11:01 AM